POSTAGE AND PACKAGING

We ship Worldwide using our preferred courier DHL.

Please note your purchase will require an adult to sign for as conformation of delivery

Our UK Standard delivery is £5.95

Our standard delivery service is 1-2 working days inside the UK, 3-4 working days for the rest of the world.

We do not deliver on weekends or bank holidays.

For delivery costs outside the UK, please select your country in our drop down menu when completing your delivery details at the checkout.

 

 

Our returns procedure in four simple steps.

1. Complete the returns document enclosed with your order stating your reason(s) for return.

2. Enclose the return delivery note with the product and pack securely.

3. Take to your local post office and make sure you have received a certificate of postage, Four Seasons Equestrian Ltd cannot accept liability for any items not received.

4. Once we have received your purchase in the same condition they as it was sold to you, a member of our team will contact you in order to arrange any refund or exchange.  All refunds will be made via the same manor as the original payment.

Please note that the return postage costs for any returns after 14 days but still within 28 days remain the responsibility of the customer.

Returns are usually processed within three working days of receipt, however please note if any return happens to fall on a date where we may be exhibiting at a show or over a public holiday this may take longer.

For more information regarding our returns policy please read our terms and conditions located on our home page.